Terms and Conditions
Last updated: January 15, 2023
Welcome to Sidegig
The following terms of service (these “Terms of Service”), govern your access to and use of the Sidegig website and mobile application, including any content, functionality and services offered on or through www.Sidegig.co or the Sidegig mobile as “Sidegig” “we” or “us” and “you” or “user” means you as an user of the Site.
This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by creating a Ticket on the website or by sending an email to support@Sidegig.co
Note: Sidegig will never ask for your Sidegig login details or any login details for any third party platform
KEY TERMS
Tasks
These are jobs or requests made by a user to be completed by other users/freelancers. These tasks are in varying prices depending on the type of Task.
Custom Tasks
These are unique niched requests created by users on Sidegig which are completed by other users/freelancers. These tasks are custom woven by the Task creator.
Funding Balance
This is the amount funded by users which are used to process the creation of tasks. Funding of Balance is processed via Flutterwave.
Proof of Completion
These are proofs submitted by freelancers when a Task is completed.
Orders
These are formal agreements between users who create tasks and freelancers who complete the tasks on Sidegig.
Earning Balance
This is the amount earned from the completing of Tasks on Sidegig.
Freelancers
These are users who complete tasks on Sidegig
Withdrawals
This is the amount withdrawn by freelancers after reaching the minimum withdrawal threshold of N4,000. Withdrawals are processed using Flutterwave.
Withdrawal could take between 20 to 25 days to get processed (sent to your local bank). We use the above mentioned period to critically check all submitted Tasks to ensure none of the Sidegig’s rules and regulations as well as to ensure none of the community guidelines are/were violated. You can check your payment status via the “payment status” tab on the User dashboard. This period can be used to increase the freelancer’s Earning balance but will not increase the pending withdrawal request.
Deductions could be made on withdrawals for violations instead of immediately disabling a user’s account.
Referral Balance
This is the balance earned by users for referring their friends and family.
Payment Status
This shows the date or status of Withdrawal requests.
OVERVIEW
Only registered users can create or complete tasks on Sidegig. Registration is free. In registering for an account, you agree to provide us with accurate, complete and updated information and must not create an account for fraudulent or misleading purposes. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your account.
Funding Balance
User’s interested in creating tasks fund their Funding Balance by using Flutterwave. Funding Balance is updated swiftly. Our support are notified of errors caused by unprocessed funding due to network from our end or our payment service provider which are rectified promptly.
Tasks: Tasks are created by tapping the “Add Task” button on the “Tasks” page or by Tapping “Create Task” on the side menu
Premium: Premium users are exposed to more high earning Tasks.
We care about your privacy. You can read our Privacy Policy
Removed or Deleted Tasks
Tasks that fall under the following are removed and deleted upon creation and are not eligible for re-creation.
Illegal or Fraudulent services
Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service.
Adult oriented services, Pornographic, Inappropriate/Obscene
Intentional copies of Tasks
Spam, nonsense, or violent or deceptive Tasks
Tasks misleading others
Offering to prepare academic works on behalf of Buyers
Exceedingly low quality Tasks
Promoting Sidegig and/or Sidegig Tasks through activities that are prohibited by any laws, regulations, and/or third parties’ terms of service, as well as through any marketing activity that negatively affects our relationships with our users or partners.
ORDERS
Once payment for an order is confirmed, your order will get sent to other Sidegig users/freelancers.
Freelancers submit proof of work using the “Submit Proof of Task” button (located on the Order page) according to the service that was purchased.
An Order is marked as Complete after it is marked as Delivered and then accepted by the Task Creator. The Task creator have 3 days to review submission within which the user can reject or approve submissions.
USER CONDUCT AND PROTECTION
Sidegig enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on Sidegig reflect the diversity of an expanding Task economy. Members of the Sidegig community communicate and engage through orders.
Sidegig maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Sidegig.
If you come across any content that may violate our Terms of Service and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.
VIOLATIONS
Users may receive a warning to their account for violations of our Terms of Service and/or our Community Standards or any user misconduct reported to our Support Team. The user will be penalized and be temporarily unable to create and complete tasks for a varying period which will be communicated on their user’s dashboard.
ABUSE AND SPAM
Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment towards other users on Sidegig. This includes creating new multiple accounts to harass members through our message or ordering system.
Selling Accounts – You may not buy or sell Sidegig accounts.
OTHER TERMS
Sidegig reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service and/or our Community Standards or due to any illegal or inappropriate use of the Site or services.
Violation of Sidegig’s Terms of Service and/or our Community Standards may get your account disabled permanently.
Repetitive submission of the same Proof of Tasks by users/freelancers will get your Sidegig Account Disabled.
Users with disabled accounts will not be able to create or complete tasks on Sidegig.
Users who have violated our Terms of Service and/or our Community Standards and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.
Sidegig may make changes to its Terms of Service from time to time. When these changes are made, Sidegig will make a new copy of the terms of service available on this page.
You understand and agree that if you use Sidegig after the date on which the Terms of Service have changed, Sidegig will treat your use as acceptance of the updated Terms of Service.
